Two men in suits are interacting at a reception desk in front of large windows. One man is holding a tablet and standing behind the desk, while the other is seated on a chair facing him. The background showcases office interiors with lights, suggesting a professional environment often used by security companies.

Three professionals sit at a table engaged in a discussion in a modern office. One man uses a laptop, another holds a pen and paper, and a woman, standing between them, points to something on the screen. They appear focused on their conversation about concierge services.

Harvard Protection Services

Harvard Protection Services is one of the nation’s premier security firms. We have maintained the same values and beliefs today as when we launched in 1996 and honor our legacy of putting employees and customers first, treating people with respect, being expert communicators to build lasting relationships to deliver service excellence.

Our comprehensive service offerings including security, hospitality, and life safety personnel matches with state of the technology support our client’s needs. We fully appreciate that each contract for security services is a complex mission that requires much more than supplying qualified manpower. We welcome the opportunity to work with clients who recognize that collaborative engagement, communication, ongoing program evaluation, and performance management measurements are crucial to the formulation and refinement of a solid business plan. In an environment of evolving expectations, trust, confidence, and comfort built through honest communication and doing the right thing enables the Harvard Protection Services team to put your security vision into action.

The Inverted Pyramid®

Harvard’s success over the last sixty years stems from our Inverted Pyramid® approach, which puts our employees first so they’re better equipped to deliver Service Excellence to our clients. Instead of a “command and control” management style in which orders come down from the top, this approach helps make our employees feel valued, gives them the resources to be successful, and empowers them to execute flawlessly. It recognizes that the most important people in our business are the ones closest to our clients.

An inverted pyramid diagram showing three tiers. The top tier is labeled "EMPLOYEES" and colored light blue, the middle tier is labeled "SUPERVISORS" and colored gray, and the bottom tier is labeled "MGMT" and colored light blue, representing the structure of a security services company.

Core Values

People First

We are a family organization that promotes respect and embraces diversity.

Safety

We are committed to the safety, health, and welfare of our employees and everyone we serve.

Teamwork

We are a diverse team with a common vision where contributions and innovation are encouraged.

Client Focus

We go above and beyond to provide quality, sustainable service to our internal and external clients.

Accountability

We conduct ourselves in a professional manner, taking personal responsibility for achieving quality results.

Our Mission & Vision

Our mission at Harvard Protection Services is to provide leading edge, comprehensive enterprise protection, supported by innovative technical and physical security solutions.

Our goals are to set the standard for the industry; to earn our clients’ trust, confidence, and business by providing the highest level of protection for their enterprise, their proprietary assets, and the safety of their human capital.

Our Responsibility

At Harvard Protection Services, Sustainability is both a philosophy and a practice embedded in all our services. Using technologies like our 24/7/365 Client Solutions Center can reduce redundant activities and potential emergency service needs. Bundling security products can eliminate rework and streamline installation and maintenance requirements which can reduce your carbon footprint. We encourage a culture of sustainability within Harvard as well as with our clients. As your business partner, we want to support your sustainability goals and will create a plan to assist where applicable.

Extraordinary People. Exceptional Service.

Four people are sitting at a wooden table, smiling and engaging in conversation. One person is holding a tablet, while another has a coffee cup. They appear to be enjoying each other's company in a relaxed, social setting, possibly discussing protection services amidst their laughter and warm camaraderie.

At Harvard, we build flexible, customizable security programs with teams that grow our business through excellent services and trusted relationships. Our people live our core values every hour of everyday to achieve strong partnerships with our customers.

A group of people sitting around a conference table, looking at a presentation screen. Laptops and gift bags are on the table. One person is standing and speaking, while the others are seated and attentive. The room has a professional setting with bookshelves, a large window, and a Security Guard by the entrance.

The team at Harvard Protection Services are account transition and client communications experts. From contract award to site engagement, processing, uniform selection, equipment setups, staff and procedure development we proactively share the details openly and collaboratively.

A group of people sit around a wooden table with laptops, notebooks, and office supplies, attentively listening to a person standing and presenting at a whiteboard. The atmosphere appears as collaborative and focused as a concierge ensuring all needs are met.

We partner with our clients to build long-lasting relationships with leadership by focusing on our core values – people first, safety, teamwork, client focus and accountability. Our people put safety first and always look for sustainable practices with our security services.